BJ88 | Paymentslibrary

Sep 20, 20241 min read

AHT Metrics Calculation: Payment Gateways & Local Bank

Please be remind to prioritize "FIRST IN, FIRST OUT" (FIFO) method in WD by using the correct time range filters. Let's work together to...

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Sep 20, 20242 min read

SOP for Handling Third Party Deposit for Local Banks

A third-party deposit refers to a deposit made by one individual on behalf of another. How do we identify a third-party deposit request?...

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Sep 13, 20243 min read

SOP for Overpayment/Doublepayment

Overpayment or double payment refers to situations where a payment made exceeds the amount due. Definition: An overpayment occurs when a...

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Sep 12, 20242 min read

SOP for handling Withdrawals via Payment Gateways

Important Note: If you are responsible for handling withdrawals, ensure that the Risk + Payment GC is open. This will allow you to...

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Sep 12, 20244 min read

SOP for Handling Withdrawal Invoices and Refund Checking

Using any of our Official PMT Telegram Account , open the WD INVOICE and REFUND checking GC. This GC has been established to...

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Sep 12, 20246 min read

SOP for BJ Payment Gateway (PG) + CS Inquiries

Using any of our [ Official Telegram Payments Accounts ] open the Telegram GC: BJ88 VND CS + Payment - PG Checking Our job is to act as...

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Sep 12, 20243 min read

SOP for Handling BJ Local Bank (LB) + CS Inquiries

Using any of our Official Telegram Payments Accounts open the Telegram GC: VND CS + Payment - Local Bank Checking To be able to handle...

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Sep 12, 20245 min read

SOP for Handling Local Bank Deposit

To effectively manage Local Bank Deposits, a staff must be familiar with our 1. Google Internal Record Sheet (GIRS) 2. Navigation of...

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Sep 12, 20248 min read

SOP for handling Local Bank Withdrawal

There are two ways to process a withdrawal: via Local Withdrawal Banks via Payment Gateways Local Bank Withdrawals , also known as manual...

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