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Monitoring 101(VND)
Monitoring Pending Deposits/Withdrawals in BO -A deposit count exceeding 500 (can change) is generally considered high. -If a high number of pending deposits is encountered, check with PG to identify the cause, such as potential bank maintenance or issues with the transaction channel. -Adjust the priority level as necessary. Monitoring PG Processing (7 mins) /Manual Processing Withdrawals -Some withdrawals may experience delays or get stuck for various reasons. -Ensure consis
Shane Kim
Apr 72 min read


(PG Backend) Verification Steps for Successful Deposit Transactions Prior to Resubmission
VIPPAY and ASIAPAY - (Merchant management > enter transaction code > filter date in order time> search > result: call back successful...
Shane Kim
Apr 42 min read


BJ88 VND PG Balance (Guidelines)
every hour we need to report the PG Balance. We may use DAILY TASK REPORT 2024 file for reporting FAFAPAY - Balance on the upper right...
Shane Kim
Mar 131 min read
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