ASIAPAY or VIPPAY  - Deposit Amount/Fee/Count ASIAPAY and VIPPAY  - Withdrawal Amount/Fee/Count ( Note: Add fee count and total fixed...

Monitoring Pending Deposits/Withdrawals in BO -A deposit count exceeding 500 (can change) is generally considered high. -If a high number of pending deposits is encountered, check with PG to identify the cause, such as potential bank maintenance or issues with the transaction channel. -Adjust the priority level as necessary. Monitoring PG Processing (7 mins) /Manual Processing Withdrawals -Some withdrawals may experience delays or get stuck for various reasons. -Ensure consis

LELIPAY (WD Added to MC) - Cash withdrawal inquiry > Filter Start and End date/time > Enter Order number from BO > Currency: 704 VND >...

IUPAY (DP Added to MC) - Financial Management > Filter Start and end date > Search > Download search result >   IUPAY (DP Added to MC) -...

VIPPAY and ASIAPAY   - (Merchant management > enter transaction code > filter date in order time> search > result:   call back successful...

Scenario 1: Player deposited small amounts to different PGs to complete the minimum deposit requirement. Example: Minimum deposit...

every hour we need to report the PG Balance. We may use DAILY TASK REPORT 2024 file for reporting FAFAPAY - Balance on the upper right...

Please be informed of the player's transfer content that violates the bank's legal policy. (e.g., "nap gaem,", "nap game", "bj88",...

Once logged in, an ATL will have access on the following B.O. setting. Let's start with the Company Bank On this page you can create a...

✅ Acknowledge or react to all customer inquiries within 1-3 minutes ✅ Follow format when replying to CS Quote & Reply:...