SOP for IDR LB & PG

IDR B.O. Amount Example:

50,000 receipt = 50.00 IDR BO (Correct)

50.00 receipt = 50.00 IDR BO (Wrong)

Minimum deposit amount: (Real Amount)

10,000.00 IDR

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IDR- 1 letter misspelled.

Bank Name: Tri Barianto B.O. Registered Name: Tri Harianto Ask CS, whether we can approved this deposit ID Format when reporting: XXXXXXXX(TRXN ID)

Hi team, can we proceed with this? there is 1 letter misspelled.

Receipt name: Tri Barianto

Registered Name: TRI HARIANTO If cs agrees, we can approved the ID. Sometimes, CS will inform you that the player already changed their name.

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DEPOSIT VERIFICATION - IDR LOCAL BANK The last letters on the name on the receipt sometimes does not appear, it's still okay to approved it.

Bank Name: Wakhid Martha Rofi vs. B.O. Name: Wakhid Martha Rofikhin

GOPAY Deposit - If the player used GOPAY for deposit and, we are unable to verify the name for this case we don;t no choice, and since,

1. player reached to cs already

2. This is legit player, deposit many times before already

So we can approve

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WITHDRAWAL VERIFICATION - IDR LOCAL BANK Double check the (BO) Bank Name and, (BO) Registered Name must be the same with the one in Online Banking. If not reject the withdrawal request and, report to CS.

B.O. Registered name: Neng anwaliyanti lubis vs. B.O. Bank name: Neng anwalianti lubis > report to CS once rejected

Rejected Withdrawal Report Format: Txn: W780984755

Username: nengbubu777

Hi team, This order was disapproved due to wrong bank account name. Please inform player to request again with correct register name same with bank account name . Thanks. _________________________________________________________________________________ No spacing - can proceed to process W781658795 sambojp Registered name: Eenghendri

Bank name: EENG HENDRI

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Maybank (MBB) is currently used for WD/Every 1st day of the month, both MBB can process WD without FEE MBB-8155 Saudara (Sdr.):

This is a common title of respect, similar to "Mr." or "Ms.", used when addressing someone formally. You may commonly see this before the bank name and, you may proceed with the WD. e.g. Online Bank Name: SDR Ari Wibowo B.O Registered Name & B.O Bank Name: Ari Wibowo

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When recording Settlement in Sheet use "Top up" as remark

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Endorsement | Cut-off REMINDER: Every cut off of IDR, please update balance on the right side of the table.

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3 PG TG Group for BJ88 IDR

Direpay : BJ88 x Direpay - Deposit & Withdrawal Checking

iPay : BJ88IDR - ID0005 | HTPAY IDR DP & WD Checking

Smartpay : [IDR] SMP V IDRBJ

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SOP on Overpayment/Doublepayment can make adjustment within the same day only.

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SOP for Manual Withdrawal 1. BO less name than bank name, no proceed, inform cs

2. BO registered and bank name different, no proceed, inform cs

3. BO name 1 letter word different, no proceed, inform cs

4. BO name no space or extra space, can proceed

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PG Channel Schedule 📍QRIS

SMARTPAY & JUYUANPAY 24/7

DIREPAY - QR on 2AM- 10AM

STARPAY- QR on 10AM-6PM

IPAY FIAT -QR on 6PM-2AM

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WD Bank can push to JYPAY:

1. Bank Rakyat Indonesia (BRI)

2. Bank Central Asia ( BCA)

3. Bank Mandiri (BMRI)

4. Bank Negara Indonesia (BNI)

Other than this bank, push to other PG

danamon, bank syariah, jago, etc.

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Wallet withdrawal:

push to Starpay

So, normal withdrawal try not to push so much to starpay, as starpay need to reserve more funds for wallet.

But Right now StarPay have a huge amount, please prio Starpay and utilize the balance of it, so that we can easily balance all the available PG balance. =================CREATING IDR GSHEET FILES==================== when you make a new month table / reports, remember click from exisiting "share", and click this copy, then on the new table/reports, click share, and paste. Assigned all to be EDITOR 1. Make a COPY, 2. Change Name 3. Start with Deposit Sheet, Delete some PG BO Details (Left-Table) 4. Delete some Melon BO details (Right Table) 5. Remove the Colors 6. Highlight the 2nd line to bottom and, CTRL + D 7. Repeat the steps for Withdrawal Sheet

8. Once done, Clear details in Other Sheet

9. Go to Summary Report, change the date

10. After change date (MID SHIFT), update the opening balance in deposit sheet which you can get from the ending balance of last month