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Steps for Verifying Added Back to Merchant Balance WD Transactions Prior to Resubmission (Payment Gateway Backend)

Updated: Apr 7



LELIPAY (WD Added to MC)  - Cash withdrawal inquiry > Filter Start and End date/time > Enter Order number from BO > Currency: 704 VND > Inquire > Transaction State: Transaction failed > Description of transaction status: Manually adjust the account to a failed state
LELIPAY (WD Added to MC) - Cash withdrawal inquiry > Filter Start and End date/time > Enter Order number from BO > Currency: 704 VND > Inquire > Transaction State: Transaction failed > Description of transaction status: Manually adjust the account to a failed state



OKPAY/OK2PAY (WD Added to MC)  - Payment Management > Business Listing > Filter date/time > enter merchant code (provided by PG) in  > Search > Amount Fluctuation (Positive) > Note: must must match the corresponding ID
OKPAY/OK2PAY (WD Added to MC)  - Payment Management > Business Listing > Filter date/time > enter merchant code (provided by PG) in > Search > Amount Fluctuation (Positive) > Note: must must match the corresponding ID

VIPPAY and ASIAPAY (WD Added to MC) - Merchant management > merchant balance fluctuation > Filter date/time > enter System serial number/Merchant code > Transaction type: Manual deposit > Balance Update: Positive Amount > Confirm Corresponding ID, must match in note
VIPPAY and ASIAPAY (WD Added to MC) - Merchant management > merchant balance fluctuation > Filter date/time > enter System serial number/Merchant code > Transaction type: Manual deposit > Balance Update: Positive Amount > Confirm Corresponding ID, must match in note


SMARTPAY and JOKPAY (WD Added to MC) Order Information > Payment Order > Enter System order number/Merchant Code > Filter Time Ranger > Search > Order Status: Transaction Failure > Remark: Manually set to fail
SMARTPAY and JOKPAY (WD Added to MC) Order Information > Payment Order > Enter System order number/Merchant Code > Filter Time Ranger > Search > Order Status: Transaction Failure > Remark: Manually set to fail

JOKPAY - System order number/Merchant Code
JOKPAY - System order number/Merchant Code

SMARTPAY - System order number/Merchant Code
SMARTPAY - System order number/Merchant Code


MTPAY (WD Added to MC) Financial Center > Merchant distribution > Enter Order number/Merchant Code > Select: Internal Recharge > search > money: positive amount > Order status: complete
MTPAY (WD Added to MC) Financial Center > Merchant distribution > Enter Order number/Merchant Code > Select: Internal Recharge > search > money: positive amount > Order status: complete



MTPAY - Order number/Merchant Code
MTPAY - Order number/Merchant Code



HIPAY (WD Added to MC) - Flowing water record > Filter date/time > start queries > export reports by date >
HIPAY (WD Added to MC) - Flowing water record > Filter date/time > start queries > export reports by date >


HIPAY (WD Added to MC)  Open file > Locate the merchant code > amount: positive
HIPAY (WD Added to MC)  Open file > Locate the merchant code > amount: positive


HIPAY - Merchant Code
HIPAY - Merchant Code

HTPAY/IPAY (WD Added to MC) Return transaction > Order Inquiry > Filter Interval date/time > Enter Transaction ID/Merchant Code > Transaction Type: Return to account and add money > Query > Order Status: Finish
HTPAY/IPAY (WD Added to MC) Return transaction > Order Inquiry > Filter Interval date/time > Enter Transaction ID/Merchant Code > Transaction Type: Return to account and add money > Query > Order Status: Finish


HTPAY/IPAY - Transaction ID/Merchant Code
HTPAY/IPAY - Transaction ID/Merchant Code


SPAY (WD Added to MC) Transaction History > Enter Transaction Code/Merchant Code > Transaction Type: Manual Add > Filter Create On, From/To date/time > Search > Change Amount: Positive
SPAY (WD Added to MC) Transaction History > Enter Transaction Code/Merchant Code > Transaction Type: Manual Add > Filter Create On, From/To date/time > Search > Change Amount: Positive



SPAY - Transaction Code/Merchant Code
SPAY - Transaction Code/Merchant Code


FAFAPAY (WD Added to MC) Funding changes > Transaction Type: CASHOUT_REFUNDS > value Positive Trading > Filter Date/Time > Query > Export > Locate transaction code and, match with the corresponding code
FAFAPAY (WD Added to MC) Funding changes > Transaction Type: CASHOUT_REFUNDS > value Positive Trading > Filter Date/Time > Query > Export > Locate transaction code and, match with the corresponding code

IUPAY (WD Added to MC) - DAYANG (WD Added to MC)  MBMPAY (WD Added to MC) 

 
 
 

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