Back Office Settings (ATLs-in progress)

Once logged in, an ATL will have access on the following B.O. setting.

Let's start with the Company Bank

On this page you can create a bank that may be used for inflow(deposit) & outflow (withdrawal) or both(inflow & outflow) . This is also where the company bank which is used for resubmission of deposit transactions are created (for TLs). Inactivating/Activating banks on this page will also add/remove the banks from the Deposit Setting/Withdrawal Settings which will be discussed in the next sections. Please be careful when adding banks since it can't be deleted once added. Creating a New Local Bank

Currency type: VND (currently used)

Purpose: Inflow (deposit); Outflow (withdrawal); Inflow & Outflow (deposit & withdrawal)

Type: Real Bank ( for ATLs, when adding new local banks)

Bank Code: abbreviation of the bank and, the Last 5 digits of the account number

e.g. Sacombank

SCB12345

Bank Name: The bank name you can find in our B.O

e.g. SCB - D8 - CTOMA21312 (confirmed with TL)

Bank Account number: e.g. XXXXXXXXX7574

Bank Account number status: Active

Bank Account Name: Corporate bank

e.g. CONG TY TNHH ONLINE MALL 111

Bank Branch Status: Active

Pending Time Limit: no need to input (manual disapproved by the members)

Status: Active

Next is the Payment Gateway

On this page, you will find all the payment gateway channels available. This is where you can edit fees, configure the PG Bank available for a certain channel, inactive/activate a certain channel, set PG limit (this is a time limit where a pending deposit will be automatically disapproved). Please note that after inactivating a certain channel at this page, the channel will also be inactivated on Deposit Setting or Withdrawal Setting which we will discussed on the next section. Tips: If a specific channel is only having maintenance temporarily, you can just inactivate on the deposit setting/withdrawal setting. Only set maintenance or inactive a Payment Gateway Channel if it's no longer used.

Deposit Setting - This is where all the deposit channels for PG and Local Bank can be configured, such as their minimum and maximum deposit amount, inactivation/activation of deposit channel, configuring VIP Levels for a certain channel,open a channel for a certain player, change of priority level etc.

The first section is already set by the TL, no need to change unless we need to resubmit a small amount. (below player's min. deposit requirement 100k vnd)

The second section is for configuring the local bank deposit used including the PG company banks.

The third section is mainly used by ATLs throughout their shift, this is where the PG Deposit QR are configured which players mostly used, aside from viettel, scratchcard, zalo & momo.

In other sections, you will see other deposit channel such as momo, viettel, zalo & scratchard.

Opening a channel for a certain player - we set VIP Levels for each channel, if a player wants to deposit on that channel and, the player's level is not available we can open it for the player for 5 minutes (Please close the channel after 5 mins. so, other players can deposit.)

To open a certain channel for a player click the action button on the right side of the QR the player wants to deposit and, paste the username on the players box, click confirm to save.

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Updating Fees - add .2% in our B.O. when configuring the PG Fees except scratch card

To edit the fee of a certain channel, click the action button, on the PG Method section, input the fee. Click confirm to save. In this example, the fee for MTPAY QR is 1.3% so, we added .2 total of 1.5%

Prioritizing Deposits Channels for PG/Local Bank/Zalo/Momo/Viettel/Scratchcard - you may arrange the PG channels from 0 which is the most priority up to 100 being the less priority.

To set the priority level, click the action button of the channel you want to configure and, on the priority box set a number. Click confirm to save.

We must note that we also have to set the VIP Levels given to a channel. If a certain channel is set to 0 priority but, the VIP Levels are not set you will not be able to give high volume to that deposit channel.

To set certains VIP Level on a certain channel, on the same window we can configure the priority level, tick the VIP levels, on the VIP Level Column. Click confirm to save.

Different VIP Levels The VIP Level of a player is determined by their VIP Experience and VIP Points.

Normal	low betters or new players
Elite I	low betters or new players
Elite II	low betters or new players
Elite III	low betters or new players
Elite IV	low betters or new players
Elite V	low betters or new players
Pro I	high betters or old players
Pro II	high betters or old players
Pro III	high betters or old players
Expert I	high betters or old players
Expert II	high betters or old players
Expert III	high betters or old players
Master I	high betters or old players
Master II	high betters or old players
Grandmaster	high betters or old players
Legend	Few old players
Mythic	Few old players

Changing minimum and maximum amount (Local Bank and PG)

Deposit The min. deposit amount is 100,000 vnd (100 in BO) except scratchcard which is 50,000 vnd (50k) in BO. The max deposit amount is 100,000,000 vnd (100,000 in BO) except zalo, momo, viettel & scratchcard. They are typically lower. Withdrawal The min. withdrawal amount is 100,000 vnd The max withdrawal amount is 100,000,000 vnd (100,000 in BO) except zalo, momo, viettel & scratchcard. They are typically lower.

Click the action button of the channel you will edit min./max deposit/withdrawal amount. Please note that our B.O amount is different from real vnd amount, always removed 3 zeros at the end.

Configuring a Bank to a certain PG Channel

Click the action button of the channel you want to configure the bank, under PG Method the online banking used for that channel will be displayed, tick the box of the banks that are normal and, untick the banks undergoing maintenance. Click confirm to save. Please note some PG doesn't require PG Bank configuration such as MTPAY as they already set it on their end.

Switching On/Off PG & Local Bank Channels

Click the action button of the channel you want to activate/inactive toggle the button on or off, then confirm to save.

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Withdrawal Setting -  similar to deposit setting, this is where all the withdrawal channels can be configured, such as their minimum and maximum withdrawal amount, inactivation/activation of channel etc.

The min. withdrawal amount is 100,000k vnd.