for Normal Staffs 3/10

Nov 14, 20241 min read

SOP for Handling Local Bank Deposit Requests Below the Minimum Requirement

As of today, the minimum deposit amount a player can request is 100k VND. Please note that the lowest amount player can deposit in our...

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Oct 27, 20242 min read

BJ88 Payments Tools

A. Melon Back- Office (B.O.) System B. Google Internal Sheets The Back Office System is the central hub where the payment operations team...

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Oct 17, 20241 min read

SOP for Suspected Players with Multiple Accounts

If you suspect that a player is using multiple accounts, you may proceed to suspend the accounts , and verify the player's account with...

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