Google Internal Record Sheet (GIRS)

When recording transactions, it's crucial to follow bank records. Our files serve as a direct reflection of our bank statements, so all entries must mirror the bank's information exactly.

Start with the familiarization about the google sheet we use to record all the deposit and withdrawal transactions.

To ensure consistency and accuracy, please adhere to the following format:

Received Date (Left Side Table)	This refers to the actual VND date and time.
Description	These are the details or information(written in the notification we received from the bank) of the funds being received by us. These includes: Exact time that we received the money, name of the sender (if available), account number of the sender(if available) and the content.
Deposit	The amount of money sent by the member.
Withdrawal	In FUND IN or DEPOSIT banks, every deduction from these banks are recorded in withdrawal area of every sheet. These includes: Bank fee, third party refund to player, bank transfer etc.
Transaction ID	This is the transaction ID approved and matched to the deposit that we've received. Transactoion IDs are available in our BO.
Handled By	Name of the payment executive who approved the deposit request of the player. Please follow your username in your BO.
Reference No.	This is the reference number written in the receipt or written in the BO.
Status	This is the status of the deposit, whether it was approved, still pending or declined.
Remarks	This is the note we used to determine and segregate whether the transaction inputted in the deposit sheet are Done(approved), unclaimed (not yet approved), bank fee, bank transfer etc.
Approved Date (Right Side Table)	This follow B.O. Approved date and time.

Example:

For example, we received this deposit to our local bank.

First step: Record all the information from this details received by our bank to the sheet just like this:

Note: Its not necessary to put "unclaimed" in the remarks are everytime we received the funds from the player, we will just put unclaimed if we did not approved this deposit for a long period of time, lets just say 10 mins and above.

Second Step: Go to BO and find the matching details of the recorded information so that we can approved the request of the player.

Resubmit Order Sheet

PG Received Date DD/MM/YYYY	the date on the Disapproved Time of the corresponding ID.
Approved date/time	the approved time in B.O. of the resubmitted order